We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi,
I try to put package on my event but it seems that its only for appointments 😩.
I own a gym club and want to have package of 5 and 10 sessions for my classes.
can you help me with this ?
Hi, Steven!
That's correct: Packages are available only for Services.
Could you please tell me more about your classes? Did you consider using Services instead of Events as an option?
Best Regards.
Hi Liza
I'm doing Outdoor classes with 3 coachs
So I organize a planning with 5 or 10 group classes per week.
I have several location ( 3 locations) and I want my client only book on this classes.
On the Amelia demo, the Gym demo use also event.
What do you think ?
Hi, Steven!
You can also use Services, but then you'll have to find a suitable workaround that will allow you to set classes that will be available only at a particular time. For example, you can create different Services for each of these classes and assign them to specific time periods. Then they will be available only for these time slots.
You can see on our demo site how Services can work for sport-related businesses.
However, if you prefer Events, then probably the most suitable solution is to use Coupons: your clients will pay the full amount for 10 Events during their first booking, after that they will receive coupons for the remaining 9 events and from that moment they will be able to "pay" with coupons. Not sure if it's suitable for you, but there's no other option to sell Events in bulk at the moment, unfortunately.
If you have any other questions, please let us know.
Best Regards.