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  Public Ticket #2705386
bookings
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  •  2
    Janis Angele started the conversation

    Hello

    I did the integration with google calendar.  In the general settings of the appointments.  The two options :

    Allow bookings above the maximum number;

    Allow bookings below the minimum number;

    are both off (not active) 

    All the services have a min and max capacitiy of 1

    But it's still possible to book 2 different services at the same time.

    what is going wrong?

    A second question I have :

    There are 2 services that must be possible to book while there is any other service is booked.

    How can I set this up?  Is the best way to do this making a new employee?

    Thank you for your time!

    Janis




  •  2,572
    Aleksandar replied

    Hello Janis

    Allow bookings below minimum and above maximum capacity is for a single service. If you enable booking above maximum capacity, your customers will be able to book the service above the maximum capacity defined for the service; and if you allow booking below minimum capacity, customers would be able to book an appointment with min capacity set to above 1, even if they don't fill the minimum capacity.

    Two services can be booked at the same time, regardless of these settings if you have more than one employee assigned to these services. So, if employee 1 works on service 1 at 12:00, employee 2 will still be available to work on both service 2 and service 1 at the same time.

    You can activate "Allow booking below minimum capacity" and see if that helps.

    As for your other question, I believe I already explained that above - if employee 1 works on service 1 at 12:00, employee 2 will still be available to work on both service 2 and service 1 at the same time.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  •  2
    Janis Angele replied

    Hello


    Thank for your reply.  But it's not working.  People can book anytime, even when it's not available in google calendar.  But when you book, is the appointement visible in Google calendar... 

    There is only 1 employee/owner of the beautysalon, but she has 1 service  where she is not needed; customers lay down  for one hour on a slimfit-machine, in the mean-time she can do other beauty -treatments.  So this isn't possible to set up with Amelia?

  •  2,572
    Aleksandar replied

    Hello again Janis

    When it comes to Google Calendar - have you connected the employee to the Google Calendar in Amelia/Employees/Employee Profile?

    If you did, go to Amelia Settings/Integrations/Google Calendar, and make sure "Remove Google Calendar Busy Slots" is enabled, and that "Maximum number of events returned" is set to a big value (you can set it to 2.500).

    After that, check the date and time when the service should not be available, and see if it is there or not. Also, make sure your WordPress site is in the same time zone as your Google Calendar.

    As for the second service, even though the employee is not needed there, Amelia's logic requires an employee in order to offer the service. So you can create a dummy employee, which would not be an actual person, but an employee needed to provide this service.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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  •  2
    Janis Angele replied

    Hello

    "As for the second service, even though the employee is not needed there, Amelia's logic requires an employee in order to offer the service. So you can create a dummy employee, which would not be an actual person, but an employee needed to provide this service."

    Is it possible not showing employees on the front, because, when I make a dummy-employee, customers can select this while booking and thats a bit strange.

    Also, can I use the same email and google API of the real employee?  These apointments are in fact for the same person, so they have to be visible for this person in their google calendar.

    I'm configuring the plugin also on another website that provides location rentals (party, wedding, ...)  

    Weddings can be booked every day of the week, but some services can only booked on specific days.  So also here I have to make dummy employees to set the working hours for each specific service?  

    there are a lot of services, so also here, it's not the intention that customers booking an appointment and can choose witch employee (because there will be at least 10 dummies)

    Kind regards

    Janis

  •  2
    Janis Angele replied

    Hello,

    I found how to do it!  

    So no more questions anymore :-)


    Kind regards


    Janis


  •  2,572
    Aleksandar replied

    Hello Janis

    Thank you for letting us know the issue has been resolved.

    I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

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    You can try wpDataTables add-ons before purchasing on these sandbox sites:

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