Zoom meetings created by Amelia do not require a passcode since it is included in the generated URL (join or host meeting URL).
When you integrate Zoom, link your employee to his/hers Zoom account, and enable Zoom in Service settings, you only need to add the corresponding placeholders (%zoom_host_url% for the employee and %zoom_join_url% for the customer) in the emails for your customers and employees, and they'll receive the link in the email, which will not require the passcode.
When a user has a Zoom meeting with their doctor, the user has to enter the meeting passcode each time.
The meeting passcode is not being generated in the emails & is not being sent to the user.
Is there a way for the Meeting passcode to be sent to the user or for that option to be disabled?
Please see attached pic.
Hello Aaqib
Zoom meetings created by Amelia do not require a passcode since it is included in the generated URL (join or host meeting URL).
When you integrate Zoom, link your employee to his/hers Zoom account, and enable Zoom in Service settings, you only need to add the corresponding placeholders (%zoom_host_url% for the employee and %zoom_join_url% for the customer) in the emails for your customers and employees, and they'll receive the link in the email, which will not require the passcode.
Kind Regards,
Aleksandar Vuković
[email protected]
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