We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have attached a few items, with the first error message I am receiving is from trying to upload. When I Publish and then upload a Google Spreadsheet, I receive that error.
The table will show in my wp data tables, but its missing entire column info that shows in my google sheets (attachment Error2 and Error 3)
It is very important to have this working properly as it was working before.
I use Elementor as Theme editor with Wp Data Tables.
Hello Nicholas
Can you please provide me the URL to that Google Spreadsheet? The error is undefined, so I can't say what's going on without testing it locally.
Please note that this is a public ticket, so make sure to enable the PRIVATE response when you paste the URL.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Nicholas
I'm glad to hear the original issue was resolved.
When you enable "Limit Table Width", the table is shrunk to fit the page, so you won't be able to display all columns with this approach (since you have a lot of columns) - they'd be there, but they wouldn't be readable (just like they currently are on your website).
So, in order to see all columns, you need to enable Scrollable feature (after you deactivate "Limit table width"). When you enable that, though, you will not be able to change the width of a column - it's automatically expanded to fit the longest cell. "HS" and "State" are there, but they're shrunk:
You could also try enabling he Responsiveness feature on the table, and choose which columns will be hidden from front-end on tablets. Then, in wpDataTables settings, change the width of a tablet to be a big value (2.000 for example) - this will force the plugin to see all screens with width below 2.000px as tablets, and would collapse these columns below the first column.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
would it also be useful to use the plugin that shows pop up info?
Hi again Nicholas
We don't have any integration with popup plugins. The ones that our customers used in the past caused issues with wpDataTables. For instance, they did work, but when you hover over an element (column, row, header, whatever), that popup would never disappear.
I am not aware if there are any popup plugins that are not in conflict with wpDataTables.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables