We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I’m looking to replace the appointment booking system on my website.
I’m trying to evaluate Amelia and had some questions:
1) My current booking plugin works off the zip or postcodes. So the client inputs the postcode and it only shows the profiles of the treatment providers that cover that area.
Can Amelia replicate this functionality?
How customisable is Amelia?
Can it take payments via stripe, Apple Pay or google pay?
Hello Abdul,
thank you for reaching out.
The search by zip code is currently not possible within Amelia. You could however create separate locations, and allow your clients to see listed locations, to make the decision easier and faster for them.
If you wish, you can send this as a suggestion to us via feature requests, so that we can consider it for implementation sometime in the future!
You can customize Amelia as described here, however, we are working on expanding the options clients will have, in order for them to be able to fully adapt Amelia into their business aesthetic.