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  Public Ticket #2703861
Adding a rule
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Comments

  • Bote started the conversation

    Good day, 

    Is there a possibilty to add a rule prior to assign an apointment to an employee?  Thanks for your feedback. 


    Kind regards, 

    Bote

  • [deleted] replied

    Good day, Bote

    thank you for the kind inquiry.

    What kind of rule did you had in mind? Our backend is currently unable to customize adding such fields, however, if you could provide more details, I would be able to maybe make a suggestion.

  • Bote replied

    Good day Ivana, 

    One of our services is a Foursent Dog Walker service where local dog walkers only wants to walk within a certain postal code. When we have a new registered customer on Wordpress we would like to connect the customer with the assigned employee of the postal code. Could you help me with that?

    Kind regards, 

    Bote

  • [deleted] replied

    Good day, Bote!

    Thank you for contacting back.

    I see; unfortunately at the moment, Amelia features don't have an option to match by postal code currently.

    I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

  • Bote replied

    Oh that's too bad. Do you may be have a tip to solve this problem? Can this problem be solved with coding?

  • [deleted] replied

    Hello Bote,

    The only thing I can suggest is creating separate locations for separate zip codes.

    For example zip code 12345, you create a location 12345, and within it add a service of walking that will have employees who only do the walks in this zip code.

    In this way, when your client enters the booking, under Location, they will see a list of zip codes to choose from; and see which one is theirs or closest to them. When they pick a zip code, it will offer the service that will be done only by employees who walk in that particular zip code.

  • Bote replied

    @Ivana, 

    Could you tell me where I could create the location? 

    Kind regards,

    Bob

  • [deleted] replied

    Hi Bote,

    thank you for contacting back!

    It's in Amelia > Location (or Amelia > Places).