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  Public Ticket #2703401
Outlook not syncing
Closed

Comments

  •  1
    Cara started the conversation
    February 26, 2021 at 8:33am

    Bookings are showing up as available when they shouldn't be. I have appointments in my outlook calendar but they are not being removed from Amelia. 

    I have gone through everything. It was working before?

  • [deleted] replied
    March 1, 2021 at 11:09am

    Hello Cara,

    thank you for reaching out.

    I'm sorry to hear this happened; Amelia calendar is not recognizing busy slots in your Outlook.

    Have you made any recent changes regarding Amelia, or WordPress; or connected another plugin to your Outlook that could be causing the conflict?

  •  1
    Cara replied
    March 1, 2021 at 12:28pm

    Thanks for your response. 


    The issues have been resolved, I believe it was updating the plugin that did the trick

    Cara

  • [deleted] replied
    March 2, 2021 at 2:21pm

    Hi Cara,

    thank you so much for letting me know.

    I'm glad to hear it worked out; if you have further questions, please feel free to open a ticket.

    I wish you a wonderful week!