Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I have installed WPDataTables in Wordpress. When I go to the settings option, it pulls up the page, but it isn't formatted correctly. Everything is in one long column, and nothing is where it should be. There are no drop-down boxes. Where drop-down boxes should exist, all the options are displayed beneath. Nothing accepts input, not even the buttons at the bottom. At the bottom of the screen, it just says "error" with a "Close" button and an "X" underneath it. It then says
You are about to cancel creating wizard, there is no undo! You will be redirect to Browse page.
No, Continue Yes, Cancel
None of the buttons work. I have not connected it to a database yet. The browser I am using is Brave, but I have tried Chrome and Edge. I would really like to try this software out before purchasing it. Of course, I won't commit to purchasing unless I know I can get it up and running.
Hi Tim
Thank you for reaching out to us.
Could you please download the plugin from our store and install it again. From what we see the CSS files are missing so this should fix the issue. If the issue persists please try changing your theme or deactivate other plugins you might have one by one until you find the one that is creating this conflict with our plugin.
Do let us know if this helped.
Thank you, Blaženka. Disabling the plugin called "WPIDe" appeared to have fixed the problem.
You are most welcome
Glad that we solved the issue.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.