We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I am trying to connect zoom with my Amelia plugin.
I was able to add users in my zoom account, and to create the zoom app and copy/past the key codes in the Zoom section in Amelia settings page.
But now, when I go in the employees section, if I open one employee card I receive an error alert and I can find no data in the "Zoom user" option . See attached images.
Can you please help me?
Thank you.
--
Silvia Fenzi
Hello Silvia
This is related to the Zoom's credentials in Amelia Settings/Integrations/Zoom. If you delete them, the employee's profile screen would work fine.
So, you need to double check your credentials in https://marketplace.zoom.us/ from the JWT app. If they are incorrect, issues like this will appear.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Silvia
I can only remote into your website (if you're willing to provide me admin credentials), so I can use my Zoom credentials, which I know work 100%.
If I get it to work using my credentials, it's definitely bound to that, but if it fails to work for me as well, we've got a bug we're not aware of.
When you paste your credentials, make sure to enable the PRIVATE response, like you did in your last reply, so they are not visible to anyone but us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables