Today all my bookings and most of my services disappeared. I need help as soon as possible. It was all fine and 15 minutes later irealize that all is missing. I did nothing with amelia during that time.
It turns out when a client books it gets assigned the admin email of wordpress and when i log in, amelia greets me as the client and tahts why i cant see any bookings, i deleted the amelia customer user of that client and all works now, still dont understand why that happens
Exactly, you didn't change anything, I understand.
Before booking as a customer, you need to log out of your WP admin account. If you don't do so, then there is a conflict between the accounts and you cannot see any of the bookings, because you are recognized as a Customer.
If you don't want to log out of your WP admin, you can just open a Private / Incognito window on your browser and make a booking as a client.
Today all my bookings and most of my services disappeared.
I need help as soon as possible. It was all fine and 15 minutes later irealize that all is missing. I did nothing with amelia during that time.
It turns out when a client books it gets assigned the admin email of wordpress and when i log in, amelia greets me as the client and tahts why i cant see any bookings, i deleted the amelia customer user of that client and all works now, still dont understand why that happens
I have the same Problem. Nothing works and I dint change something., Please help us, we loose money!
Hi Eze,
thank you for reaching out!
Exactly, you didn't change anything, I understand.
Before booking as a customer, you need to log out of your WP admin account. If you don't do so, then there is a conflict between the accounts and you cannot see any of the bookings, because you are recognized as a Customer.
If you don't want to log out of your WP admin, you can just open a Private / Incognito window on your browser and make a booking as a client.
In this way this will not repeat.