We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I only use events on my web page but the dashboard its not showing any statistics. Is there something I have to activate?
Dear Adrian,
thank you for reaching out to us, and for your purchase!
Unfortunately, it isn't possible to show Events data on the Dashboard page in Amelia with its current built-in features. It can show only services/appointments data. We have this in our to-do list for future implementations but for now we can't say when it will be implemented.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help you.
Hi Adrian,
thank you for the kind reply.
Can you let me know what you need assistance with; the reason why you have kindly provided your credentials?