We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2701884
Change service price not refresh
Closed

Comments

  • Alejandra Amado started the conversation

    i have a service called "Terapia Online para Parejas" which old price was $ 2500  and now i have updated to $2700 but it never refreshed in my web site..still shows $2500

    pls advice,i have already cleared the browser cache... 

  • [deleted] replied

    Hi Alejandra,

    thank you for the kind inquiry!

    Yes, I have visited your website, and I see - couples therapy is 2500 at the moment.

    Price can be set up in multiple spots, so if you don't mind please check the following:

    • Amelia > Services > Terapia Online para Parejas > Price
    • Amelia > Employees > Monica > Assigned Service > Price Box

    If you have not changed both of these accordingly, one of them will be prevalent and not change to the new price.