The plugin was working until I tried to customise the styling.
The background style would't update so I logged in / out
Now the booking process on the front end is broken. It shows the calendar before the service is selected and it's full width.
In the console there are errors (see attached) which look like the css file is a problem.
Attached is also an example of the layout. Something has just stopped working correctly since trying to customise the colours. I also get the error message "Request failed with error 500" every time I try to save any changes on Amelia.
WP in general works fine, as does the website - it's just Amelia that has the 500 error!
I've deactivated, deleted, reactivated, cleared cache etc to try to fix this.
Please go to Amelia -> Customize, click on "Reset", and then on "Save". It should resolve the issue. If it doesn't help, please disable all other plugins, refresh the page with Amelia and see if it worked (the issue can be caused by a conflict with another plugin).
Do you use SG Optimizer plugin by any chance? If so, it could cause a conflict between Amelia and SG Optimizer. Please exclude the pages with Amelia forms from SG Optimizer settings.
The plugin was working until I tried to customise the styling.
The background style would't update so I logged in / out
Now the booking process on the front end is broken. It shows the calendar before the service is selected and it's full width.
In the console there are errors (see attached) which look like the css file is a problem.
Attached is also an example of the layout.
Something has just stopped working correctly since trying to customise the colours. I also get the error message "Request failed with error 500" every time I try to save any changes on Amelia.
WP in general works fine, as does the website - it's just Amelia that has the 500 error!
I've deactivated, deleted, reactivated, cleared cache etc to try to fix this.
Hi, Samantha!
Thank you for choosing Amelia.
I'm sorry that you faced this issue.
Please go to Amelia -> Customize, click on "Reset", and then on "Save". It should resolve the issue. If it doesn't help, please disable all other plugins, refresh the page with Amelia and see if it worked (the issue can be caused by a conflict with another plugin).
Do you use SG Optimizer plugin by any chance? If so, it could cause a conflict between Amelia and SG Optimizer. Please exclude the pages with Amelia forms from SG Optimizer settings.
Looking forward to hearing from you.