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  Public Ticket #2701661
Connection Problems - IMPORTANT!
Closed

Comments

  •  2
    Vivien Feld started the conversation
    February 24, 2021 at 5:08pm

    Hallo seit 13 Uhr Deutschland Zeit meine Amelia arbeitet nicht mehr. Bitte helfen Sie mir und sagen Sie mir, warum das passiert. Ich verliere stündlich Kunden :-(.

    Jedes Mal, wenn dieses Debugging erfolgt:

    Fehler: Anforderung fehlgeschlagen mit Statuscode 500
        exportiert https://vi-dance-shop.de/wp-content/plugins/ameliabooking/public/js/frontend/amelia-booking.js?ver=3.0.2:1
        exportiert https : //vi-dance-shop.de/wp-content/plugins/ameliabooking/public/js/frontend/amelia-booking.js? ver = 3.0.2: 1
        p https://vi-dance-shop.de /wp-content/plugins/ameliabooking/public/js/frontend/amelia-booking.js?ver=3.0.2:1

    Bitte helfen Sie mir so schnell wie möglich.

    Although I cant open any page in the backend. Its not loading. No Appointments, no dashboard, no employees nothing. 

  •  2
    Vivien Feld replied
    February 25, 2021 at 1:18pm

    I think it had something to do with the PHP Limit. So I renew my question:

    In the past I organized my fitnessclasses via events. I didnt delete old classes. 

    Now I work with appointments. I although dont delete old appointments. 

    Please tell me what can I do to have less PHP?

    I cancelt old events now and deledet old events than it worked again. What do I have to delete that I dont get the problem again?

  • [deleted] replied
    February 26, 2021 at 8:50am

    Hi Vivien,

    thank you for reaching out.

    I have checked; this could happen due to multiple factors, such as hosting, server capacity, amount of data that you have, etc.

    Yes, you can try increasing the limit in php.ini (if you are unable to find this file, please reach out to your hosting provider). This should prevent the "clogging" of data for the future, however, as I said, there are a few factors that could cause this to happen sometimes.