We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hallo seit 13 Uhr Deutschland Zeit meine Amelia arbeitet nicht mehr. Bitte helfen Sie mir und sagen Sie mir, warum das passiert. Ich verliere stündlich Kunden :-(.
Jedes Mal, wenn dieses Debugging erfolgt:
Fehler: Anforderung fehlgeschlagen mit Statuscode 500
exportiert https://vi-dance-shop.de/wp-content/plugins/ameliabooking/public/js/frontend/amelia-booking.js?ver=3.0.2:1
exportiert https : //vi-dance-shop.de/wp-content/plugins/ameliabooking/public/js/frontend/amelia-booking.js? ver = 3.0.2: 1
p https://vi-dance-shop.de /wp-content/plugins/ameliabooking/public/js/frontend/amelia-booking.js?ver=3.0.2:1
Bitte helfen Sie mir so schnell wie möglich.
Although I cant open any page in the backend. Its not loading. No Appointments, no dashboard, no employees nothing.
I think it had something to do with the PHP Limit. So I renew my question:
In the past I organized my fitnessclasses via events. I didnt delete old classes.
Now I work with appointments. I although dont delete old appointments.
Please tell me what can I do to have less PHP?
I cancelt old events now and deledet old events than it worked again. What do I have to delete that I dont get the problem again?
Hi Vivien,
thank you for reaching out.
I have checked; this could happen due to multiple factors, such as hosting, server capacity, amount of data that you have, etc.
Yes, you can try increasing the limit in php.ini (if you are unable to find this file, please reach out to your hosting provider). This should prevent the "clogging" of data for the future, however, as I said, there are a few factors that could cause this to happen sometimes.