Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2701506
Book without Paying
Closed

Comments

  • Matt Randell started the conversation

    We are looking to have two types of customers book time slots on the same calendar. Customer A wants to book slots without paying (we are invoicing them monthly). Customer B is anyone else that wants to book slots. Customer B will pay with a credit card. Do you have a way for customer A to book appointments easily without having to use a dummy credit card or enter a coupon code? Can the plugin recognize certain users and allow payment to be bypassed for these specific users?

  • [deleted] replied

    Hi Matt,

    thank you for taking interest in Amelia.

    I do have a solution for you:

    Enable the following payment gateways:

    • On Site
    • Credit Card (Stripe, Paypal)
    • If you don't use Stripe or Paypal, you can choose WooCommerce because they also have On Site option

    On site option means that a customer will pay for the appointment when they arrive to your company to have the service provided. When On Site is chosen by Customer A, they will not be asked to pay for anything immediately (or later - Amelia "assumes" they will pay to you in person on the day of arrival to their appointment).

    So, by having Customer A choose On Site, they will not pay during booking, and you can invoice them later.

    You can add a Custom Field (Amelia > Customize > Custom Field) Text Content, that will state that On Site is Invoicing Payment to make it easier for your customers.