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  Public Ticket #2700819
Minimum time required
Closed

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  • Wilkenson started the conversation

    I programmed Amelia to only allowing bookings with a 24 hour notice. 

    Minimum time required: 1 Day 

    Minimum time to cancel/reschedule: 1hr 


    Amelia is still allowing appointments before 24hrs. I tried changed the minimum to 3 days and there was no change. It worked 2 weeks ago, not sure why it’s not working now. 

  • [deleted] replied

    Hello Wilkenson,

    Thank you for your purchase. 

    This option can be set for all services all together in Amelia -> Settings -> General, and for each service separately . So please check if the options are set in the same way you configured them in General settings for each service separately, when you open/edit the service on the Services page under the Settings tab you will see these options in General. 

    Please let me know if this helped!

  • Wilkenson replied

    Thank you for your help. That was the issue! I was able to resolve, thanks. 

  • [deleted] replied

    You are welcome, Wilkenson. Glad to see the issue is gone, thank you for letting me know. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.