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  Public Ticket #2700534
Shortcodes not working
Closed

Comments

  • Ashley collins started the conversation
    February 23, 2021 at 6:16pm

    Hello, I'm attempting to add the Amelia short codes to a page in my Wordpress site but the corresponding does not show after the page is published.

    My current Wordpress version is: WordPress 5.6.1

    Any ideas on how to remediate this? 

  • [deleted] replied
    February 24, 2021 at 10:43am

    Hello Ashley, 

    If you are getting a spinning wheel / only endless loading for Amelia , it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    If you created these, please check if the duration of the service (+its buffer times) can fit in the employees' work hours, and if the option Show service on-site is enabled in each Service modal on the Services page.