We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
About the front end calendar:
Is there an option for customers to see a weekly timetable, where customers can see the whole week's timetable with an option to click on any class and go to the booking system?
About the merchant service:
I currently use shopify for my website, will i have to switch to paddle?
Hi, Kiran!
Thank you for your interest in Amelia.
1. If you want the available classes to be displayed and then the customers to choose from them, you can use Events since they have a list view. You can see how it works on our demo site. All other options require choosing a class and date/time before booking - you can check it here and here (please note that for these calendar views we used Services, they are not available for Events).
2. Paddle is the service we process Amelia purchases with. At the moment, we have the following payment options in Amelia: PayPal, Stripe and WooCommerce integration. You can find more details about payment methods on our website.
If you have any other questions, please let us know.
Best Regards.