My services weren't showing on my frontend despite me having configured everything on the backend correctly (as far as I can see). Now when I try to add another category in order to try and manually re-enter all the services, my booking form just loads continuously.
My clients are using this website so I'm loosing money! I am very disappointed and this is the second time i've had a problem with this plugin.
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just make sure to enable the PRIVATE response since this is a public ticket.
We are also looking to add a google analytics tracking code to the amelia plugin to track each stage of the booking process is this ok? Is there anything else we should be aware of.
My services weren't showing on my frontend despite me having configured everything on the backend correctly (as far as I can see). Now when I try to add another category in order to try and manually re-enter all the services, my booking form just loads continuously.
My clients are using this website so I'm loosing money! I am very disappointed and this is the second time i've had a problem with this plugin.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just make sure to enable the PRIVATE response since this is a public ticket.
Thanks step 3 solved it!
We are also looking to add a google analytics tracking code to the amelia plugin to track each stage of the booking process is this ok? Is there anything else we should be aware of.
Really appreciate the quick response.
I'm glad to hear it helped!
Regarding Google Analytics, you can check out the information provided on this public ticket:
https://tmsplugins.ticksy.com/ticket/2278713/
Please let me know if you need further assistance.