We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey,
Im getting the amelia plug in all figured out and I'm stuck on creating a "service" that will allow multiple days for a rental as it appears its fixed on 23hr maximum allowance.
Please let me know options to move forward
Thanks
Hello Phil,
Thank you for your purchase.
There isn't a possibility of creating services longer than 23h30min in AMelia with its current built-in features, unfortunately. The employees' work hours are on a daily basis and the max service duration is a day, so the longest appointment/service that could be booked in Amelia is 24 hours (23h30min exactly). There isn't a possibility of booking two or more days at once, unfortunately.
You can check out the Events feature , if it could fit your needs, but it has different options/possibilities than services.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Could you give one advice on how one would make multiple day bookings with the events feature ?
Thank you
Hello Phil,
Events are created for specific dates/times, and you can create them to last several days.