As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2699203
Service Extra
Closed

Comments

  • Ian Cheng Qian Wu started the conversation

    When customer buy a package, can they add service extra? There seems to be no option to add service extra when I tried to buy a package

    With reference to https://thesnuggery.com.sg/amelia-book-daycare/,  when you choose Daycare - Small Dog -> Camper - Small Dog there is Service Extra. But when I chose the 10 Session Package option for the same service, there is no Service Extra option

  • [deleted] replied

    Hi, Ian!

    Thank you for choosing Amelia.

    Unfortunately, there isn't a possibility of adding extras to services from packages. The extras can be added only when the service is booked separately.

    However, we are always looking for ideas on how to make Amelia better. So if you have a couple of minutes, please suggest this feature on our website. The most requested features will be implemented in the coming updates.

    Please feel free to contact us if you have any other questions.

    Best Regards.