Before when I used to make an appointment on Google Calendar, it blocked the slot on Amelia. This is no longer the case now, Amelia allows me to make appointments even when I'm busy on Google Calendar. Thank you for your answer
Could you please tell me have you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well, it is set to 50 by default.
Hello,
Before when I used to make an appointment on Google Calendar, it blocked the slot on Amelia.
This is no longer the case now, Amelia allows me to make appointments even when I'm busy on Google Calendar.
Thank you for your answer
Hello Anne,
Could you please tell me have you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well, it is set to 50 by default.
Let me know if this helped!