We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2698949
Include custom fields in WpDataTable
Closed

Comments

  • Sigfus Bjarnason started the conversation
    February 22, 2021 at 1:52pm

    I have two Custom Post Types on my website I'm creating and am trying to create a WPdatatable for both by "Generate a query to the WordPress database"

    For one of them I have no problems, - I find all the Custom Fields under "All post properties" after "Selecting post type"

    For the other one, none of the Custom Fields are displayed.

    I'm not aware of any differences in the setup of these two posttypes?

    Can you think of any possbible reason for this?

    Sigfus


  • [deleted] replied
    February 22, 2021 at 2:09pm

    Hi Sigfus 

    Thank you for reaching out to us.

    Unfortunately we don't have a native integration with CPT,  and creating custom queries like this is not included in the provided support for the plugin, so we wouldn't be able to help you with that. 

    If there is anything else we can assist you with please don't hesitate to contact us.


  • Sigfus Bjarnason replied
    February 22, 2021 at 3:03pm

    Ok, thanks, I guess I can add the missing fields manually to the SQL query. I was just curious about the different behavior of the two CPTs and was not aware of that CPT/CFs were not generally supported by wpDataTables. Thanks again for the clarification, you can close this ticket now, - best regards, Sigfus

  • [deleted] replied
    February 22, 2021 at 3:17pm

    You are most welcome, I wish I could be more helpful.

    Please don't hesitate to open a new ticket if there is anything else we can assist you with, we are always happy to help.

    Have a wonderful day!