We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm still searching for the best booking plugin. I really like Amelia. I got some question regarding search:
In the calendar you need to click always the date first. This is absolutely NOT how i would like it. I would like that the customer see only days in calendar on which appointments or events are available. I not want to click on each day of the month to see that only at the 31 a booking is possible. This should be visible directly in the calendar.
I would like to filter my calendar view not only by services but also by events.
Is that possible?
Hi John,
thank you for taking interest in Amelia in your search, and for reaching out to us.
Regarding your first calendar question: if you set up your available days, they will be shown brighter, and unavailable ones will be crossed out and cannot be clicked at all - in this way, client will immediately see which dates are available to choose from. Accordingly, once a date is chosen it will show only available times (times that are booked by one client will not show up to the next client at all, until available again; when the booked appointment ends).
Here is an example:
Available dates are 25th, 26th, 27th, and 28th. They can be clicked to show available time slots. All other days, I have set to be unavailable (days off), and they cannot be interacted with by the client.
Events have a separate panel where they show, and cannot be combined in the same calendar as services.