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  Public Ticket #2698767
PHP errors
Closed

Comments

  •  1
    Paul Spalvieri started the conversation
    February 22, 2021 at 11:16am

    I continue to get PHP errors from Amelia.  I have contact wordpress and they continue to say only Amelia can resolve it.  Can one of your developers contact Amelia and resolve the issue?  Below is the direct chat conversation from Feb 22 2021:


    I'm just checking now, I'll be right back

    It looks like the PHP warnings are all related to the Amelia plugin: [22-Feb-2021 10:54:45 UTC] PHP Warning: PDO::query(): MySQL server has gone away in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/User/UserRepository.phpon line 250 [22-Feb-2021 10:54:45 UTC] PHP Warning: PDO::query(): Error reading result set's header in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/User/UserRepository.php on line 250 [22-Feb-2021 10:55:29 UTC] PHP Warning: PDOStatement::execute(): MySQL server has gone away in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/Booking/Appointment/AppointmentRepository.php on line 558 [22-Feb-2021 10:55:29 UTC] PHP Warning: PDOStatement::execute(): Error reading result set's header in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/Booking/Appointment/AppointmentRepository.php on line 558 [22-Feb-2021 10:55:35 UTC] PHP Warning: PDO::query(): MySQL server has gone away in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/User/UserRepository.phpon line 250 [22-Feb-2021 10:55:35 UTC] PHP Warning: PDO::query(): Error reading result set's header in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/User/UserRepository.php on line 250 [22-Feb-2021 11:00:03 UTC] PHP Warning: PDO::query(): MySQL server has gone away in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/User/UserRepository.phpon line 250 [22-Feb-2021 11:00:03 UTC] PHP Warning: PDO::query(): Error reading result set's header in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/User/UserRepository.php on line 250 [22-Feb-2021 11:01:17 UTC] PHP Warning: PDOStatement::execute(): MySQL server has gone away in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/Booking/Appointment/AppointmentRepository.php on line 558 [22-Feb-2021 11:01:17 UTC] PHP Warning: PDOStatement::execute(): Error reading result set's header in /srv/htdocs/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/Booking/Appointment/AppointmentRepository.php on line 558

     

    Sorry about the long message

    If you can pass on the message to their developers/support team, they should be able to fix those errors

     

  • [deleted] replied
    February 23, 2021 at 8:14am

    Thank you Paul,

    I'm sorry to hear that you're experiencing such issues - I understand that one of our colleagues is currently in the email correspondence with you regarding PHP errors and is working on the solution.

    I will close this ticket accordingly, so that you can receive further assistance from him.

    Thank you for your patience, Paul.