We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello.
It would be extremely appreciated to have an email place holder for the day of the week.
Also, where it says the date we would also like it to make more sense:
Eg: instead of 21 February it would be better for our clients to be February 21st or 21st of february. If the day of the week is included it would be even better.
Like. Sunday, February 21st.
That would make a huge difference.
Thank you.
Hi, Briant!
Thank you for choosing Amelia.
Unfortunately, at the moment we don't have such a placeholder.
We are always looking for ideas on how to make Amelia better. So if you have a couple of minutes, please suggest the weekday placeholder on our website. The most requested features will be implemented in the coming updates.
We would be glad to answer any other questions you may have.
Best Regards.