We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2698201
Identify recurring booking in a webhook
Closed

Comments

  •  10
    Daniel Schindlower started the conversation
    February 21, 2021 at 6:47pm

    Is there any way to identify if a booking is part of an recurring booking in the webhook information?


    I tried and I realized that I'm getting one webhook per booking in the recurring booking. But I have noy way to know that all those webhooks belong to the same recurring booking.


    I'm missing something maybe? Is there a workaround?

    Thanks!

  • [deleted] replied
    February 23, 2021 at 12:06pm

    Hello Daniel, 

    There isn't a way to see whether the booking is a recurring one or not from the data sent in a web hook, the way web hooks are configured at the moment in Amelia, unfortunately. I will forward this to our developers , so they could check it out and see if there is a possibility of adding this information for recurring appointments in the data/json sent via web hooks.

  •  10
    Daniel Schindlower replied
    February 23, 2021 at 3:58pm

    thanks

  • [deleted] replied
    February 26, 2021 at 5:28pm

    You are welcome, Daniel. As soon as I get a feedback from our developers regarding this matter I will let you know. 


  • [deleted] replied
    March 5, 2021 at 9:26am

    Hello Daniel, 

    We released a new version of Amelia yesterday , 3.1., and our developers added the information you needed for the recurring bookings in the web hook JSON {booking: {isRecurring: true/false}}

    So, please update Amelia and you will have this information in the web hook data afterwards.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.