As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
It will not let me customize the color of the amelia default color. I keep getting an error message every time I try to change it that says "Request failed with status code 500"
How can I fix this problem.
Hi, Jake!
Thank you for choosing Amelia.
I apologize for the delayed response, we don't work on weekends.
Please go to Amelia -> Customize, click on "Reset" and then on "Save".
It should resolve the issue.
Best Regards.