There are several things that you can check, which could be the cause of this:
Your Calendar's time
WordPress's time zone
Amelia's time zone
Global working hours, found in Amelia settings are predefined as 09:00 – 17:00. If you created an employee before those hours are changed, employee still has those hours saved, and this as well could cause a conflict. Therefore, you will need to edit your employee’s profile, and configure his working hours in his profile.
I have my settings at 10 to 17. When i open my oage the calendar says 1 am to 9 am. How to reconfigure?
Hello Dan,
thank you for reaching out.
There are several things that you can check, which could be the cause of this:
Please kindly let me know if the setup worked.
Hi Ivana. I'm a noob.
1. My calendar shows no problems.
2. I'll have to check with WP about their timezone.
3. Where do I find Amelia's calendar? I've done exhausting investigations and can't find it.
4. Employees hours are 9:00 to 17:00. Employee was created only a couple weeks ago.
Thanks for helping
Dan
It was in the WP timezone. Fixed. Thanks so much.
Dan
Hi Dan,
Thank you for letting me know; I'm glad it's resolved now.
If you have any questions in the future, please feel free to reach back out via new ticket.