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  Public Ticket #2695335
plug in error from Wordpress
Closed

Comments

  •  1
    Paul Spalvieri started the conversation

    I reached out to wordpress.  Below is the chat message from me to them.

    "Hi, I am having a problem with the Amelia plug in being very sluggish and non responsive. The developer ask if Wordpress could pull a server report that would show any errors when Amelia is being used. Can you assist with this?

    Hello there

    Let me take a moment to read your question.

    Let's have a look and see if anything comes up there.

    I'm not getting any fatal errors but I am seeing warnings. Let me paste a few (as they duplicate a lot) in case it helps.

    PHP Warning: PDOStatement::execute(): MySQL server has gone away in ameliabooking/src/Infrastructure/Repository/Booking/Appointment/AppointmentRepository.php on line 798

    PHP Warning: PDOStatement::execute(): MySQL server has gone away in ameliabooking/src/Infrastructure/Repository/Booking/Appointment/AppointmentRepository.php on line 558

    PHP Warning: file_get_contents(https://maxspetmarketandsalon.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send): failed to open stream: HTTP request failed! HTTP/1.1

    PHP Warning: PDO::query(): Error reading result set's header in ameliabooking/src/Infrastructure/Repository/Bookable/Service/ServiceRepository.php on line 111

    I think those are the key ones there.

    If they would like to they can also reach out to our team via the email here for more specialist advice too - https://wordpress.com/support/developers/"

    I need you to help resolve this as it is creating a major issue for me, my business and my customers please advise.


  • [deleted] replied

    Hi, Paul!

    Thank you for this information.

    I will forward it to our developers. We will get back to you as soon as they are done with the investigation.

    Best Regards.