We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I followed Instructions on how to create custom template (post or page). Yet after clicking a row in a table, the page comes back without any data from the table. Placeholder do not fetch info from the table. Basically %% are fetching as is. so for example, if i indicated %logo%, instead of real logo, the page still shows %logo% as a text
Hello Elvin
Sorry for the late response.
Are you accessing the details from within the table? If you are, and you're using the correct original headers:
The modal should work fine. For example, if the displayed header says "County" (with a capital C), and the origin header is "county" with a lowercase C, the modal will not show the details, but only the placeholder. So, you also need to check that.
Can you show me the page where the table is, so I can take a look?
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
This is the screen shot. All versions come as is.
This is what my table columns look like.
This is where my table sits
www.moiraireach.ca/study
Hello again Elvin
I can see that Master-Detail works in a modal nicely on this page: https://moiraireach.ca/study
So, it should work the same on a page, using the same placeholders.
The headers you've shown me in the Columns list may not be the same as origin headers:
However, since you already have a working modal, that should not be an issue.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables