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  Public Ticket #2694885
amelia-appointments
Closed

Comments

  • ryuichi started the conversation
    February 18, 2021 at 3:14am

    The other day, a customer made a reservation.
The customer made a reservation at 10:30.
Of course, I was notified that the management had a reservation at 10:30.
However, the auto-reply email to the customer displayed 01:30.
Do you know what the cause is?
  • [deleted] replied
    February 19, 2021 at 8:45am

    Hello ryuichi,

    Could you please tell me on what exactly are you referring to with the auto-reply? If you are referring to the email notification sent to the customer - customers can see the times in their own timezone if you enable that option in Amelia -> Settings -> General. So please check if it could be the case that the customer is in another timezone , or their local machine / browser is .