The other day, a customer made a reservation.
The customer made a reservation at 10:30.
Of course, I was notified that the management had a reservation at 10:30.
However, the auto-reply email to the customer displayed 01:30.
Do you know what the cause is?
Could you please tell me on what exactly are you referring to with the auto-reply? If you are referring to the email notification sent to the customer - customers can see the times in their own timezone if you enable that option in Amelia -> Settings -> General. So please check if it could be the case that the customer is in another timezone , or their local machine / browser is .
Hello ryuichi,
Could you please tell me on what exactly are you referring to with the auto-reply? If you are referring to the email notification sent to the customer - customers can see the times in their own timezone if you enable that option in Amelia -> Settings -> General. So please check if it could be the case that the customer is in another timezone , or their local machine / browser is .