Okay
  Public Ticket #2694838
calendar double booking
Closed

Comments

  •  1
    Paul Spalvieri started the conversation
    February 18, 2021 at 1:22am

    How is this possible?  See attached image of the current calendar being double booked

  • [deleted] replied
    February 19, 2021 at 11:27am

    Hi, Paul!

    Could you please check if the "Allow booking above capacity" option is disabled in Amelia -> Settings -> Appointments? If it's enabled, it might cause double booking.

    Looking forward to hearing from you. 

  •  1
    Paul Spalvieri replied
    February 19, 2021 at 11:43am

    Yes it is disabled.

  • [deleted] replied
    February 22, 2021 at 4:39pm

    Hi, Paul!

    I apologize for the delayed response, we don't work on weekends.

    Could you please provide us with a WP Admin login, so we can take a look and investigate the issue from the inside?

    You can post the credentials as a reply to this ticket, just make sure you enable the private reply option.

    Also, please tell us which Appointments got double-booked? The size of the screenshot doesn't allow us to see all the details, unfortunately. 

    Best Regards. 

  •   Paul Spalvieri replied privately
  • [deleted] replied
    February 24, 2021 at 8:27pm

    Hi, Paul!

    I forwarded your case to our developers.

    I'll get back to you as soon as they find a solution.

    Best Regards. 

  •   [deleted] replied privately