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How is this possible? See attached image of the current calendar being double booked
Hi, Paul!
Could you please check if the "Allow booking above capacity" option is disabled in Amelia -> Settings -> Appointments? If it's enabled, it might cause double booking.
Looking forward to hearing from you.
Yes it is disabled.
Hi, Paul!
I apologize for the delayed response, we don't work on weekends.
Could you please provide us with a WP Admin login, so we can take a look and investigate the issue from the inside?
You can post the credentials as a reply to this ticket, just make sure you enable the private reply option.
Also, please tell us which Appointments got double-booked? The size of the screenshot doesn't allow us to see all the details, unfortunately.
Best Regards.
Hi, Paul!
I forwarded your case to our developers.
I'll get back to you as soon as they find a solution.
Best Regards.