We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2694680
Ability fix to booking date and time (every week) on packages
Closed

Comments

  • Didier Cadotte started the conversation
    February 17, 2021 at 9:06pm

    Good day,

    I'm planning to aquire a lifetime liscence or Amelia.

    The only option missing is the option to force clients to book the same weekday and times for monthly package (to optimize the teacher's agendas)

    Is it possible to add this fonction or could i hire a developer to do so?

    Keep me updated,

  • [deleted] replied
    February 18, 2021 at 11:27am

    Good day Didier,

    Thank you for taking interest in Amelia.

    Yes, trough Amelia, services within packages can be booked in any available time for appointments.

  • Didier Cadotte replied
    February 18, 2021 at 12:09pm

    Good day Ivana, 

    How are you? :)

    Accually, Regarding the packages of Events

    (for example block of 8 english classes every Friday and Monday at 09h00 am)

    I was wondering if it was possible to obligate / force the client when he makes the booking, to choose (2) specific weekdays and (two specific) times every week, making it recurring,  instead of having the book individual events every week.


  • [deleted] replied
    February 18, 2021 at 12:17pm

    Hi Didier,

    thank you for the kind reply; I am well, and I hope that you are, too.

    We only have Packages made out of Services.

    Yes, in Events you can limit a customer to choose only one appointment time for every day of the event. However, Events cannot be made into packages, which would limit the number of appointments booked.

  • Didier Cadotte replied
    February 18, 2021 at 12:29pm

    Humm..

    Would it be possible to alter the code to do so?

    Create a new type of package configuration?

    Could I hire someone to do it?

    It's imperial for my business model.


    Thanks so much for your quick replies, you are the best!

  • [deleted] replied
    February 18, 2021 at 12:35pm

    There is no CSS code that can alter this, unfortunately.

    Packages are a feature built into the source code of the plugin, which is not accessible.

    Since you have mentioned that this kind of feature is essential for you, if you wish, you can send this as a suggestion to us via feature requests, so that we can consider it for implementation sometime in the future!