We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2694569
Conflict Amelia with another Plugin
Closed

Comments

  • Sergio Sedas started the conversation
    February 17, 2021 at 7:21pm

    I am using Amelia for booking and S3MediaVault (from Digital Access Pass / Wicked Cool Plugins) to protect and display all of my video content in my courses. There is a conflict generated by Amelia. I already tested by turning plugins on and off and discovered this is the conflict. I disable Amelia Plugin and S3MediaVault works. I enable Amelia Plugin and S3Media Valut stops displaying. 
    I asked the supplier from S3MediaVault to look into it, and it appears WP Amelia is still running much older version of the Guzzle PHP library (which is part of the AWS SDK). i am told to ask you what version of the AWS SDK you are using and if you could update it. 

    Please advise.

    Alternately I can offer you login creds to my site and CPANEL so that you can properly diagnose the issue. Both Amelia and S3MediaVault are important to me as I am sure they are important to many users. 

    Thank you.

    S.

  • [deleted] replied
    February 18, 2021 at 5:25pm

    Hello Sergio, 

    I see this is a duplicate ticket and I've already responded to the other ticket regarding this matter. We can continue with this in the other ticket, thank your understanding. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.