We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2694050
WP bakery Popups
Closed

Comments

  •  1
    Gary Brett started the conversation
    February 17, 2021 at 12:13pm

    Hello there, hope your keeping safe and well. Have you had an success with placing Amelie inside a popup at all? I have tried many times but it simply displays the shortcode with no booking form. I use WPbakery, other forms I am trying work fine, like CF7, superforms, nexforms etc?

    Thank you

  •  1
    Gary Brett replied
    February 18, 2021 at 8:04am

    Hi here again, seems I missed out on an earlier reply you kindly sent across. To prevent any waste of your time on this post I posted an update over there

    https://tmsplugins.ticksy.com/ticket/2603098

  • [deleted] replied
    February 18, 2021 at 2:24pm

    Hi, Gary!

    Sorry for the delayed response, we fell behind our normal speed due to a National holiday.

    Thank you, that's amazing!

    This time you helped us more than we could help you. However, feel free to contact us if you have any other questions.

    Best Regards. 

  •  1
    Gary Brett replied
    February 18, 2021 at 2:31pm

    Thanks Liza, not a problem. Did you manage to take a look at my earlier post about the popup? 

    Its over at https://tmsplugins.ticksy.com/ticket/2603098 if you have time.

    Thank you

  • [deleted] replied
    February 22, 2021 at 9:30am

    Hi, Gary!

    I apologize for the delayed response, we don't work on weekends.

    I saw my colleague already replied under the other ticket, so I won't duplicate the same information.

    We would be glad to answer any other questions you may have. 

    Best Regards.