As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have just purchased the Amelia Plugin but can't download it.
Download Link Expired Notification
Hello Carol,
Thank you for your purchase.
If you get this error when you try to download Amelia from the email, this is because the link there expires after some number of downloads or period of time. But you can always download the plugin from our store, you got login credentials for the store in an email after your purchase.
If you get the Link has expired error message when trying to install Amelia in your WP, then please check out this article Are You Getting “The link you followed has expired” Error in WordPress?
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.