We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good evening, my name is Francisco and I am from Montevideo, Uruguay. I am developing a site that sells virtual products (online therapy courses) through woocommerce. My idea now is to add an online agenda to be able to book therapy sessions in person or via zoom. Faced with this, the following questions arise: 1) can Amelia be integrated into woocommerce so that users can pay with payment gateways already defined in woocommerce? 2) In the event that it cannot be integrated, is it possible to disable the payment part for Amelia and that it only works as a reservation system that only notifies by email?
Hi Francisco,
thank you for taking interest in Amelia.
Yes, we are integrated with WooCommerce. You can select them in our Payment settings, and use their available payment gateways.
Selecting WooCommerce in Amelia as a payment method will turn off other active payment methods in Amelia; however, as WooCommerce offers multiple gateways, including On Site payment (which you will not need, due to virtual products), this will not be an issue.