We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi! My business offers a few services. Most of these services require a booking calendar, so we love Amelia! However, we have a service that DOES NOT require a calendar booking... It is a service that the employee can do whenever they have time, so we don't need an appointment for this service. But we still want to use Amelia's payment gateway and backend system. Is there a way to set up a service without a calendar booking through Amelia? Thanks!
-James
Hi James,
Thank you for your purchase.
Glad to see you love Amelia, thank you!
You can create a service in Amelia that won't be seen on the front-end, if that could help your use case, you just need to disable the option Show service on site that you will see in the service modal when you create/edit it. So you will be able to book this service in the back-end but not on the front-end. But please note that you can't use the online payment methods in Amelia (PayPal, Stripe) in the back-end bookings, unfortunately, these can be used only in the front-end booking process.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.