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  Public Ticket #2693191
Old content created with version 1.6.1
Closed

Comments

  • Bourgès Eric started the conversation

    Hello,

    This extension is installed on a site, in version 1.6.1, with several wpDataTables created.
    Will these old DataTable contents still be active after updating to the latest version (3.4.1)?

    Thank you in advance for your response

    Eric Bourgès

  • [deleted] replied

    Hi Eric

    Thank you for reaching out to us.

    To make sure all your data is safely stored please enable Prevent deleting tables in database option from your Settings page before making any changes to the plugin.

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    I hope this helps, please do let us know if there is anything else we can assist you with.

  • Bourgès Eric replied

    Hi Blazenka,

    Thank you for your quick reply!
    Does this mean that my current content, created with the old version, will still be compatible?



  • [deleted] replied

    Hi Eric

    Yes, all content created on the older version will still be compatible with the updated version.

     I hope this helps, please do let us know if there is anything else we can assist you with.