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Hello,
This extension is installed on a site, in version 1.6.1, with several wpDataTables created.
Will these old DataTable contents still be active after updating to the latest version (3.4.1)?
Thank you in advance for your response
Eric Bourgès
Hi Eric
Thank you for reaching out to us.
To make sure all your data is safely stored please enable Prevent deleting tables in database option from your Settings page before making any changes to the plugin.
I hope this helps, please do let us know if there is anything else we can assist you with.
Hi Blazenka,
Thank you for your quick reply!
Does this mean that my current content, created with the old version, will still be compatible?
Hi Eric
Yes, all content created on the older version will still be compatible with the updated version.
I hope this helps, please do let us know if there is anything else we can assist you with.