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  Public Ticket #2692748
Paypal Transaction Denied
Closed

Comments

  • Pyxel Media started the conversation
    February 16, 2021 at 10:34am

    Hi,

    I would like some assistance regarding the Paypal payment. 

    When paying for a service, Paypal declines the payment and returns a message like "doesn't comply with international regulations". 

    Just to give you an overview of the Paypal account:

    • newly created Paypal Business account
    • generated the Client ID and Secret in developers dashboard

    This might already out of scope from your end but maybe you had some knowledge from your other clients on how to fix this issue. 

  • [deleted] replied
    February 17, 2021 at 4:39pm

    Hi there,

    To be honest, I haven't seen that error so far with PayPal so I can't tell where it could be coming from, unfortunately. I'm afraid that something that you need to check/setup in your PayPal account or reach out to them to see what is the issue causing this.

    The often error that could happen with PayPal in Amelia - is the error - Error in processing payment , and it is mostly caused by providing wrong PayPal credentials in Amelia or using Sandbox cred with Live mode or vice versa.