As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, after the first booking, customers can no longer overwrite their data in the text fields. Can I turn off this feature?
Best regards
Matus
Hi Matus,
This happens in case customers are logged in to WP or to the front-end customer panel, so the booking form recognizes the logged user and pre-fills their information. It isn't possible to disable this, unfortunately, you can book appointments for other customers while logged out from WP/customer panel or in an incognito mode.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.