I'm not sure if this is an issue or a limitation in using this plugin. You see whenever I'm trying to book an appointment in our website I'm expecting for this booking to be added to my personal calendar with a Zoom link generated with it. However, I'm not able to see that happening every time I add my booking to my calendar. Also, the Zoom link is neither present as well on the associated Google Calendar account in Amelia.
While I can see from the backend that Amelia had indeed generated a Zoom link with my particular test booking, it's not showing on both front end calendars where it should be.
I've attached a Loom video link here so please try to check that one out as well.
For any information about appointments in Amelia, you want to have in your Google calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Google calendar settings. You can find all the placeholders when you click on </>Show Email Placeholders in Amelia -> Notifications, by clicking on the placeholder in the list you copy it and then you can paste that placeholder to the above mentioned fields in Amelia Settings. So, this applies to Zoom links as well, you need to add the Zoom placeholder to these aforementioned fields.
Could you please tell me have you already added the Zoom placeholder to these fields in Amelia Google CAlendar settings? And they don't work? Have you checked the exact appointment for which the event in your Google calendar is created, whether it has Zoom meeting in the back-end of Amelia?
Hi Team Amelia,
I'm not sure if this is an issue or a limitation in using this plugin. You see whenever I'm trying to book an appointment in our website I'm expecting for this booking to be added to my personal calendar with a Zoom link generated with it. However, I'm not able to see that happening every time I add my booking to my calendar. Also, the Zoom link is neither present as well on the associated Google Calendar account in Amelia.
While I can see from the backend that Amelia had indeed generated a Zoom link with my particular test booking, it's not showing on both front end calendars where it should be.
I've attached a Loom video link here so please try to check that one out as well.
Hope you can help me on this. Thanks.
Hi Ardy,
For any information about appointments in Amelia, you want to have in your Google calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Google calendar settings. You can find all the placeholders when you click on </>Show Email Placeholders in Amelia -> Notifications, by clicking on the placeholder in the list you copy it and then you can paste that placeholder to the above mentioned fields in Amelia Settings. So, this applies to Zoom links as well, you need to add the Zoom placeholder to these aforementioned fields.
Could you please tell me have you already added the Zoom placeholder to these fields in Amelia Google CAlendar settings? And they don't work? Have you checked the exact appointment for which the event in your Google calendar is created, whether it has Zoom meeting in the back-end of Amelia?