As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, I am having a problem with one of my tables. I have included the table tools and clear search fields element with the table. When I insert the table onto my web page the table tools and clear search field elements disappear. This seems to happen when I add additional content to the page. I say this because I have another page on the site that does not have any other elements and has a different table and the table tools work correctly. I tried rebuilding the page I am having problems with and the table tools initially were there but then disappeared as I added new sections to the page. I am using Divi to build the site. I contact Divi tech support and they said that the problem does not seem to lie within the theme. Do you have any suggestions? I have attached screenshots illustrating what I have described.
Update to the problem. I am also using Visualizer to add gauge charts to the page. It is when I add a Visualizer chart that the Table Tools disappears from the wpDataTables table. Do you have any ideas as to what might be causing the issue?
Hi Edward,
Thank you for your purchase
Sorry for the delay in our responses, has been national holidays in our country for the last few days.
Yes, that plugin case hiding those elements. In their CSS, there is CSS rule
.dt-button {display: none !important;
}
What you can do is to insert CSS code in Custom CSS on Customize tab in table settings
.wpDataTablesWrapper .dt-buttons .dt-button { display: block !important; }Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
No problem at all. I hope you enjoyed your Holidays.
Thank you for your help. I inserted the code and it resolved the problem.
We're glad to hear that, Edward
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables