Hi! I finished configuring Amelia with: a category with 5 services, an employee with his schedule and personal data. I checked that the employee has assigned services and it's ok. But unfortunately when I go to the "Reservation" page, where I placed the booking shortcode, the form gets in this "Endless loading" state. Nevertheless, if I'm logged (as admin or a test user) the forms load immediately.
Is it possible to use the booking form without being logged as a user?
Thank you for your purchase and apologies for replying a bit later, we had some non-working days due to a holiday in our country.
When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:
Category and service
Employee
Employee is not assigned to a service
Employee doesn't have working hours configured
Since you created these, please check if you configured the employees' work hours and if the duration of the service (+its buffer times) can fit in the employees' work hours, and if the option Show service on-site is enabled in each Service modal on the Services page.
Hi! I finished configuring Amelia with: a category with 5 services, an employee with his schedule and personal data. I checked that the employee has assigned services and it's ok. But unfortunately when I go to the "Reservation" page, where I placed the booking shortcode, the form gets in this "Endless loading" state. Nevertheless, if I'm logged (as admin or a test user) the forms load immediately.
Is it possible to use the booking form without being logged as a user?
Hi Wladimir,
Thank you for your purchase and apologies for replying a bit later, we had some non-working days due to a holiday in our country.
When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:
Since you created these, please check if you configured the employees' work hours and if the duration of the service (+its buffer times) can fit in the employees' work hours, and if the option Show service on-site is enabled in each Service modal on the Services page.