As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hi! I finished configuring Amelia with: a category with 5 services, an employee with his schedule and personal data. I checked that the employee has assigned services and it's ok. But unfortunately when I go to the "Reservation" page, where I placed the booking shortcode, the form gets in this "Endless loading" state. Nevertheless, if I'm logged (as admin or a test user) the forms load immediately.
Is it possible to use the booking form without being logged as a user?
Hi Wladimir,
Thank you for your purchase and apologies for replying a bit later, we had some non-working days due to a holiday in our country.
When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:
Since you created these, please check if you configured the employees' work hours and if the duration of the service (+its buffer times) can fit in the employees' work hours, and if the option Show service on-site is enabled in each Service modal on the Services page.