We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I was using the shortcode [ameliabooking service=1,3,5] and it was working fine when I set it up. I've now discovered that it only shows the first service.
How can I have the booking system offer specific services only on the front end?
Hello kb12321,
Apologies for the delayed response, we had some non-working days due to a holiday in our country.
There isn't a possibility of using a shortcode with more than 1 ID in it with Amelia's current built-in features, unfortunately, only one service/location/etc. can be shown per shortcode so only one service/location/etc. ID can be added to a shortcode. You can find a list of all of the available shortcodes for Amelia here https://wpamelia.com/amelia-shortcodes/
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
How would one only offer select services then? There are certain ones that I want to be bookable on the back end but not front end.
There isn't a possibility of showing some services with a shortcode , unfortunately, but you can show one category or location or employee if that could help. If not, you would need to add a separate booking form for each service that you want to show on the page.
But if you only want to hide some services from the front-end (so they can be bookable in the back-end only) you need to open/edit those services and disable the option Show service on site. When this option is disabled for a service that service won't be shown on the front-end.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Just a user here, but isn't this what the setting in the Services backend is for, when you set up a new service you can indicate whether to show it on the website or not? Then when you use the catalog short code, it should only load the ones that are set to be visible.
I have not used this setting, but I had every impression that this is exactly the use case for it.
Hope that is helpful, and not harmful,
Alicia