Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2689597
Upgrade license
Closed

Comments

  • Maximiliano Morena started the conversation
    February 12, 2021 at 12:29pm

    I would like to upgrade my basic license to pro. Do I have to pay the whole license or just the difference?
    Can I test the pro version before upgrading?


    Thanks in advance!

    Max

  • [deleted] replied
    February 12, 2021 at 10:55pm

    Hi, Maximiliano!

    Thank you for choosing Amelia.

    If you upgrade the license, you will have to pay only the difference between two licenses that will be calculated respectively (so, the time you were using Amelia Basic for will be deducted from its price).

    If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will charge your card or PayPal account for the difference.

    For that, we will need the email address you used for the purchase and the license you want to upgrade to (if it's Pro annual or lifetime). 

    So, please, let us know and we will make the change.

    Best Regards.


  •   Maximiliano Morena replied privately
  • [deleted] replied
    February 17, 2021 at 10:52am

    Hi, Max!

    Your license was upgraded.

    You will be billed ARS1,944.39 on Feb 17, 2021, and ARS8,600.00 annually after that.

    Thank you for your decision again.

    Best Regards.