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  Public Ticket #2689577
cancelation, deposit, partial payments
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Comments

  •  1
    Marcus started the conversation

    Hi, 

    I'm looking for a solution to charge a customer a partial payment when booking. The remaining amount will be charged just after the appointment ends. Is this possible? 
    If not, is there a way to take a deposit when booking and keep as a cancelation fee if the customer doesn't show up? 
    Also, how can the employee initiate the remaining or full charge? 

    Any ideas would be appreciated!


  • [deleted] replied

    Hi Marcus, 

    Unfortunately, deposit payments or partial payments are not an option with the current built-in features of Amelia. At the moment, there are two options: to pay everything online while booking the appointment or pay everything on-site (offline) when customers come to the appointment. The deposit feature is in our to-do list for one of the future updates of Amelia.

    There is some workaround - for example if your service costs 20$ and if you want to set deposit of 20% to pay online and rest onsite, you can make service where you will set price of 4$ (which is 20% of 20$) and then explain in service title and description how much is the real price of this service.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.