I'm looking for a solution to charge a customer a partial payment when booking. The remaining amount will be charged just after the appointment ends. Is this possible? If not, is there a way to take a deposit when booking and keep as a cancelation fee if the customer doesn't show up? Also, how can the employee initiate the remaining or full charge?
Unfortunately, deposit payments or partial payments are not an option with the current built-in features of Amelia. At the moment, there are two options: to pay everything online while booking the appointment or pay everything on-site (offline) when customers come to the appointment. The deposit feature is in our to-do list for one of the future updates of Amelia.
There is some workaround - for example if your service costs 20$ and if you want to set deposit of 20% to pay online and rest onsite, you can make service where you will set price of 4$ (which is 20% of 20$) and then explain in service title and description how much is the real price of this service.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hi,
I'm looking for a solution to charge a customer a partial payment when booking. The remaining amount will be charged just after the appointment ends. Is this possible?
If not, is there a way to take a deposit when booking and keep as a cancelation fee if the customer doesn't show up?
Also, how can the employee initiate the remaining or full charge?
Any ideas would be appreciated!
Hi Marcus,
Unfortunately, deposit payments or partial payments are not an option with the current built-in features of Amelia. At the moment, there are two options: to pay everything online while booking the appointment or pay everything on-site (offline) when customers come to the appointment. The deposit feature is in our to-do list for one of the future updates of Amelia.
There is some workaround - for example if your service costs 20$ and if you want to set deposit of 20% to pay online and rest onsite, you can make service where you will set price of 4$ (which is 20% of 20$) and then explain in service title and description how much is the real price of this service.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.