As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hi,
I am interested to buy your licence for a doctor. I see that we can set up email/sms notifications for status change, but it's not clear whether we can set up email reminders for example : can we easily create an automatic sms to be sent one day before any appointment?
Please let me know.
Many thanks.
Hi, Noemie!
Thank you for your interest in Amelia.
Yes, you can send Email and/or SMA notifications as Next Day Reminders. However, Amelia has limited options for notifications setting, for example, it can be only Next Day Reminder, there's no way to send it an hour or two days prior. But it can be scheduled for a particular time.
I should let you know that these Reminders require a so-called cron job, it's some kind of setting on the server. It's not too complicated, but without it, the scheduled notifications won't work. However, we can provide you with a guide on how to set cron job.
Also, I can check SMS rates for your country if required.
Best Regards.
Thank you Liza, I bought the plugin and managed to configure the cron job.
Have a nice day,
Noémie
Hi, Noemie!
Thank you for your feedback. I'm glad I could help.
We would be glad to answer any other questions you may have.
Best Regards.