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  Public Ticket #2689533
Reminders
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  • Noemie started the conversation

    Hi,

    I am interested to buy your licence for a doctor. I see that we can set up email/sms notifications for status change, but it's not clear whether we can set up email reminders for example : can we easily create an automatic sms to be sent one day before any appointment?

    Please let me know.

    Many thanks.

  • [deleted] replied

    Hi, Noemie!

    Thank you for your interest in Amelia.

    Yes, you can send Email and/or SMA notifications as Next Day Reminders. However, Amelia has limited options for notifications setting, for example, it can be only Next Day Reminder, there's no way to send it an hour or two days prior. But it can be scheduled for a particular time.

    I should let you know that these Reminders require a so-called cron job, it's some kind of setting on the server. It's not too complicated, but without it, the scheduled notifications won't work. However, we can provide you with a guide on how to set cron job.

    Also, I can check SMS rates for your country if required.

    Best Regards.


  • Noemie replied

    Thank you Liza, I bought the plugin and managed to configure the cron job.

    Have a nice day,

    Noémie

  • [deleted] replied

    Hi, Noemie!

    Thank you for your feedback. I'm glad I could help.

    We would be glad to answer any other questions you may have. 

    Best Regards.