I have just about finished setting up the booking system on this website now for my client, however she needs a different email sending to customers depending on which employee they are booked with. This is because each employee will be using their own individual Zoom accounts and therefore the links will be different for each one (which is why I can't use the Zoom integration feature). It's not possible for them to all use the same Zoom account as there will be bookings for services taking place at the same time....
Is there a way to customise the emails so they are different for each customer based on which employee they are booked with?
Thank you for your help and I hope this makes sense!
Unfortunately, it is not possible with the built-in features at the moment. Amelia has only one template for each notification.
Maybe it can be achieved through webhooks since Amelia can send the appointment's data to another tool after each booking. So, if you're familiar with implementing such solutions, you can give it a try. In our documentation, we provided an example of using webhooks in Amelia with Zapier so you can check that out here.
Otherwise, you can suggest this feature on our website. Our developers work on the most requested features in the first place, so leaving a request or voting for an existing one really makes sense.
We would be glad to answer any other questions you may have.
Hi there,
I have just about finished setting up the booking system on this website now for my client, however she needs a different email sending to customers depending on which employee they are booked with. This is because each employee will be using their own individual Zoom accounts and therefore the links will be different for each one (which is why I can't use the Zoom integration feature). It's not possible for them to all use the same Zoom account as there will be bookings for services taking place at the same time....
Is there a way to customise the emails so they are different for each customer based on which employee they are booked with?
Thank you for your help and I hope this makes sense!
Mark
Hello, Mr. Mark Martin!
Thank you for choosing Amelia.
Unfortunately, it is not possible with the built-in features at the moment. Amelia has only one template for each notification.
Maybe it can be achieved through webhooks since Amelia can send the appointment's data to another tool after each booking. So, if you're familiar with implementing such solutions, you can give it a try. In our documentation, we provided an example of using webhooks in Amelia with Zapier so you can check that out here.
Otherwise, you can suggest this feature on our website. Our developers work on the most requested features in the first place, so leaving a request or voting for an existing one really makes sense.
We would be glad to answer any other questions you may have.